Segment
X12 EDI Release 00401
To indicate the disposition of the item, the reason for return by the returnee, the response to the reason for return, and whether the item was used
Elements
Code indicating the disposition of a contested item
Codes (14)- CRConsumer Return to Vendor
- DIDispose
- KAKeep with an Allowance
- KRKeep and Repair
- MWManufacturer Warranty Service
- PAPartially Authorized
- RAReturn with Authorization Number
- RDRequest Denied
- RFReturn for Factory Repair
- RNReturn without Authorization Number
- RPReturn Authorization Pending
- RTShip to Third Party
- SCShip to Third Party for Charitable Contribution
- SDShip to Third Party for Disposal
Code indicating the reason for the return from the party returning, or requesting to return, the items
Codes (29)- BCBeyond Code Date
- COCustomer Ordering Error
- CVColor Variance
- DADamaged Product
- DIDiscontinued Product
- DMDefective Merchandise or Store Inspection
- DPDefective Packaging
- DRDefective Merchandise or Returned by Consumer
- DTDamaged In Transit
- EIExcess Inventory
- EOEnd of Season
- EWExcessive Wear
- LPLabel Problem
- MDMark Downs
- NANot as Expected
- OPOutdated Packaging
- PEPrice Error
- PFPoor Fit
- PRProduct Recall
- PSProduct Spoiled
- PWPoor Workmanship
- RERecall
- SDShort-Dated Product
- SMSamples
- SPShipped past Cancel Date
- SRStock Reduction Agreement
- STStyle Problem
- TETermination
- WGWrong Goods or Not Ordered
Code indicating the response to a request to return items
Codes (14)- EWExcessive Wear and Tear
- FRFreight or Retailer Damage
- INItem not Defective
- IOItem as Ordered
- MIMore Information Requested
- NRNo Record of Original Sale
- OSOut of Season or Discontinued Line Item
- PCPricing or Cost Difference
- PRPicture Requested
- QDQuantity Difference
- RRRepair or Refurbish
- RTReturn Time Limit Exceeded or Beyond Warranty Period
- SRSample Requested
- UIUnidentifiable Item
